Front Office Manager
Crescent Hotels & Resorts · Tulsa, OK · 2 mo ago
On-siteFinanceFull-time
Earned Benefits
- Customer Satisfaction
- Quality Service
- Compliance with Policies and Procedures
- Meeting Financial Goals
Responsibilities
- Oversee Front Office Operations
- Manage Front Office Team
- Train, Coach, and Provide Support
- Communicate with All Departments
- Resolve Customer Complaints
- Anticipate Potential Issues
- Review and Monitor Complaints, Operational Issues, Business Flow, and Associate’s Performance
- Ensure High Levels of Customer Satisfaction and Quality of Service
Qualifications
- Ability to Communicate in English
- Ability to Communicate Professionally to All Individuals
- Ability to Learn and Adapt to Technology and Operating Systems
- Eye for Detail
- Extremely Organized
- Somewhat Flexible Availability
Skills
- Ability to Communicate in English
- Ability to Communicate Professionally to All Individuals
- Ability to Learn and Adapt to Technology and Operating Systems
- Eye for Detail
- Extremely Organized
- Somewhat Flexible Availability
Equal Opportunity Employer
This employer is an equal opportunity employer and protected veteran/individual with disabilities.