Front Office Full-time Centennial

About the role

Hughston Clinic Orthopaedics is seeking a Front Office professional to join their team at the Centennial Clinic. Founded over 76 years ago, Hughston Clinic remains dedicated to delivering high-quality patient care across multiple locations in Middle Tennessee. Their mission is to offer world-class service and support patients in regaining an active lifestyle.

Responsibilities

• Greet and register patients.
• Print appropriate patient paperwork and collect insurance cards if needed.
• Answer and return phone calls and messages promptly.
• Schedule initial and follow-up appointments with the correct types.
• Add notes to appointments to assist providers.
• Accurately enter insurance benefits and eligibility information.
• Collect co-pays, patient balances, DME deposits, and pre-payments.
• Track and manage “no-show” appointments.
• Scan medical records, appointment requests, and referrals into the Electronic Medical Record (EMR).
• Print physician schedules at the start of the day.
• Send reports to physician's clinical staff.

Requirements

• Medical billing/coding certification or six (6) months of experience in a medical office setting.
• Working knowledge of HIPAA requirements.
• Strong attention to detail.

Qualifications

• High School Diploma or equivalent.
• Ability to work independently.
• Valid driver’s license required due to travel to satellite clinics.

Benefits

At Hughston Clinic Orthopaedics, you will enjoy competitive pay, comprehensive benefits, including Medical, Dental, Vision, Paid Time Off, Holiday Pay, and a 401(k) plan with a company match. E-verify is used for employment verification, and the clinic is committed to equal opportunity employment.