Front Office/Customer Service Representative

About the role

We are currently seeking an enthusiastic and motivated individual to immediately fill the position of Front Office/Customer Service.

Applicants must demonstrate a commitment to client satisfaction by communicating what is necessary in a genuinely friendly and professional fashion.

Responsibilities

• Answer and direct incoming phone calls and be responsible for booking appointments.
• Manage designers’ appointment calendars in CRM.
• Greet visitors and assist with office support needs.
• Deliver administrative support for office staff, sales team, and production/installation department.
• Complete general office duties with strong verbal and written communication skills.

Requirements

• No degree is needed. We are looking for candidates with office experience.
• Proficient in Microsoft Office.
• Excellent phone etiquette.
• Strong personal organizational skills.
• Strong work ethic.
• Strong verbal and written communication skills.
• Customer oriented, friendly and enthusiastic.

Benefits

• Listed pay of $20-22 per hour.
• Paid training and ongoing professional development (certifications, courses,...etc.).
• Paid holidays and paid time off.
• Health, dental and life insurance benefits.
• Open door policy with your manager.

Closets by Design - Overview

Closets by Design is a nationally recognized leader in home organizing systems.

We design, manufacture, and install a complete line of custom closets, home office furniture, media systems, wall-beds, garage cabinetry and more.

Closets by Design - Our Values

Serve Others
Be a Problem Solver
Trust the Process

Pay

Compensation: $20.00 - $22.00 per hour

Recognition for your work

Since 1982, we’ve built a reputation of integrity as the industry leader in customer service and total customer satisfaction.

Locally owned

This franchise is independently owned and operated by a franchisee.

Flexible hours

All inquiries about employment at this franchise should be made directly to the franchise location, and not to Closets By Design Corporate.