Front Office Coordinator/Injection Room Nurse (LPN/RN)
Location: 2604 Michigan Rd, Madison, IN 47250
FLSA Status: Non-Exempt, Hourly
About Family Allergy & Asthma
Founded in 1979, Family Allergy & Asthma is one of the nation’s leading allergy and asthma practice groups, serving patients across Arkansas, Florida, Illinois, Indiana, Kentucky, Missouri, Ohio, Pennsylvania, and Tennessee. With more than 100 allergists, we are dedicated to delivering high-quality, patient-centered allergy and immunology care. Our comprehensive services include:
- Allergy and asthma evaluation and treatment
- Environmental, food, and drug allergy testing
- Pulmonary function testing
- High-risk food challenges
- Sublingual immunotherapy
- Aspirin desensitization
- Food immunotherapy
About the Role
The Front Office Coordinator/Injection Room Nurse (LPN/RN) is responsible for demonstrating knowledge and application of job duties within scope of practice and functions under the direction of their manager(s) and/or Director(s). Responsibilities include respectfully interacting with all levels of staff, providing direct nursing care during assigned duty hours, participating in department activities, promoting independence, adherence to the attendance policy, encouraging socialization, advocating for the quality of life of our patients while maintaining compliance with all applicable laws, regulatory and organizational standards, and supporting the company’s core values.
Responsibilities
Injection Room Duties
- Prepare the injection room area each morning
- Administer allergy injections
- Re-stock area, as needed, and order supplies through the approved clinic procedure
- Complete daily log of charges and total at end of day
- Collect co-pays and print out patient receipt
- Re-order vials in a timely manner
- Organize refrigerated vials in appropriate bins
- Log daily refrigerator temperatures
- Monitor shot cards monthly and discard expired vials
- Ensure that consent forms are signed; explain shot room policies to new patients
- Educate patients on first injection policy
- Maintain and follow HIPAA policies and procedures
- Stay the required 30 minutes after last injection is given before lunch or the end of the day
- Clean toy and lobby area
- Knowledge of all medications and IT treatment
- Check emergency medications monthly and reorder, as needed
- Effectively manage emergency procedures and protocols
- Other relevant duties as assigned by Director
Triage and Closing Duties
- Perform and complete triage tasks
- Regular closing of offices
Front Office Responsibilities
- Check patients in/out and collect co-pays
- Schedule appointments
- Answer phones when needed
- End of day clinic charge reports
- Copy patient insurance cards and update information, as needed
Requirements
Abilities, Knowledge and Skills
- Effective communication skills, including the ability to fluently speak and read English
- Ability to read and interpret documents such as safety rules, handbooks, policies, patient care plans, and procedure manuals
- Ability to communicate effectively, verbally and in writing, with all levels of staff and patients
Education
- LPN: Diploma from an accredited LPN program
- RN: Associate's degree from an accredited college or university
Certifications/Licensure
- Current, valid, compact LPN or RN license in good standing to practice in the State of Indiana and Kentucky
- Current, valid CPR certification
- Valid driver's license
Experience
- Minimum of 1 - 2 years of related nursing experience
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the physical demands.
- Regularly required to use hands to handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear.
- Frequently required to stand, walk, stoop, kneel, crouch, reach, push, pull, bend, and sit.
- On average, injection room or clinic staff may be standing or walking 80% of their shift.
- Occasionally required to lift and/or move up to 30 pounds.
- Specific vision abilities required include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.
- Specific communication abilities required include the ability to talk and hear in order to converse with others, discern, convey, express oneself, and exchange information.
Work Environment
The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this job.
- The noise level in the work environment is usually moderate; lighting is in the standard range.
- The employee is subject to infectious waste, potential exposure to allergens in concentrated forms, diseases, and conditions.
Schedule
Monday, Wednesday, and Friday, 8:30 a.m. - 5:00 p.m.
Travel: Yes, to other clinic locations