Front Office Coordinator

About the role

The Office Coordinator (OC) is a working supervisor that provides clinical and administrative support to the physicians, mid-level providers and support staff members. The OC serves as a role model for clinical and support staff and promotes teamwork, integrity, and continuous practice improvement. The OC may supervise all patient services functions and strives to maintain exemplary service and satisfaction standards at all times. The OC is also responsible for compliance with all OSHA/CLIA and HIPAA regulations, and ensuring completion of all duties vital to business operations. The OC is a highly visible "go to" person that is always responsible for creating a positive impression with staff, patients, family members, and other visitors to the office.

Responsibilities

• Aid in managing administrative functions as assigned.
• Collaborate with front and back office staff to maintain a consistent patient flow.
• Train, coordinate, and orient new staff members.
• Ensure compliance with OSHA/CLIA/HIPAA and provide training as needed.
• Delegate duties and assignments for positive clinic operations.
• Maintain petty cash, confirm and sign off on all daily batches. Follow appropriate AR Collection procedures.
• Interact with Accounts Receivable as needed to resolve patient issues.
• Oversee scanning of patient charts and documentation into patient charts (delegated as necessary).
• Monitor Intergy to ensure tasks are being completed for patient care.
• Task members of the SIMED team to resolve patient issues.
• Order clinic supplies as needed.
• Serve as the clinic representative in the absence of the Division Manager.
• Attend meetings as required.
• Ensure clinic is prepared for daily operations (forms, supplies, etc..).
• Communicate clinical issues with Division Manager or other supervisor.
• Aid in preparing physician credentialing.

Requirements

• High school diploma or equivalent
• AA/AS Degree or higher preferred (Experience may substitute for education)
• Professional appearance and communication skills are REQUIRED
• Intergy or other electronic health record experience preferred
• 3-5 years in a medical or hospital setting REQUIRED
• 1-2 years in a supervisory role in a healthcare setting REQUIRED
• Previous experience in a leadership position - must be able to motivate others, display excellent communication skills and be goal oriented

Qualifications

• High school diploma or equivalent
• A professional appearance and communication skills are REQUIRED
• Intergy or other electronic health record experience preferred
• 3-5 years in a medical or hospital setting REQUIRED
• 1-2 years in a supervisory role in a healthcare setting REQUIRED
• Previous experience in a leadership position - must be able to motivate others, display excellent communication skills and be goal oriented

Benefits

SimmedHealth offers a diverse and complete benefits package including health, life, dental, vision, 401(k), profit sharing, paid time off, paid holidays, wellness discounts and more.

Pay

Compensation is commensurate with experience.

Schedule

Hours are flexible but typically include weekends and evenings.

Skills

Must be comfortable in a high-energy office setting.

Benefits

SimmedHealth offers a diverse and complete benefits package including health, life, dental, vision, 401(k), profit sharing, paid time off, paid holidays, wellness discounts and more.

Equal Opportunity Employer

SimmedHealth is an equal opportunity employer.