Front Office Coordinator

About the role

The FOC plays a crucial role as the first point of contact for patients, coordinating their appointments and overall experience.

Responsibilities

• Answering patient phone calls, scheduling appointments, facilitating check-in and check-out processes including payment collection
• Utilizing patient management software to manage patient and insurance information and confirm appointments
• Supporting business goals by scheduling appointments effectively and contributing to practice revenue objectives
• Following and demonstrating commitment to Moorehead Dentistry's policies, professional expectations, clinical service excellence, and outstanding patient service
• Performing other duties as assigned

Qualifications

• A high school diploma is required
• Previous dental or medical front office experience is preferred
• Strong organizational skills and attention to detail
• Ability to multi-task and handle fast-paced environments
• Professionalism and ability to interact with diverse groups of people
• Experience with Microsoft Office Suite, Windows Mail, Internet Browser, Digital Scanner, and patient management software such as Open Dental, Dentrix, or Eaglesoft
• Experience with a digital (VOIP) phone system is a plus

Benefits

Moorehead Dentistry offers competitive pay rates aligned with experience and skills. The position is non-exempt with an hourly range of $18-24 per hour. The schedule is Monday through Thursday from 7:30am-5:15pm, with additional hours available.