Front Office Coordinator

Key Responsibilities

• Utilize a multi-line phone system to answer and route incoming calls efficiently.
• Congduct follow-up calls to patients, ensuring their progress is discussed, and concerns are addressed.
• Verify insurance information and facilitate insurance-related processes.
• Provide outstanding service by creating a friendly environment, greeting patients, and maintaining high customer service standards.
• Process accounts receivable transactions accurately and securely.
• Monitor inventory levels of clinical and office supplies.
• Train additional staff on daily procedures when requested by the office manager and/or physician.
• Participate in clinic marketing efforts to enhance profitability and success.

Qualifications

• A high school diploma or GED certificate.
• An associate or bachelor's degree (a plus).
• Medical receptionist experience preferred.
• Familiarity with EMR systems preferred.