Front Office Coordinator

About the role

If you are a skilled and compassionate Front Office Coordinator looking to make a positive impact on the health and well-being of our patients, apply for this exciting opportunity at Medi-Weightloss!

Responsibilities

• Greets patients with warmth and professionalism and manages patient check-in/check-out processes
• Answers incoming calls, responds to general inquiries, and directs calls to appropriate team members
• Schedules, confirms, and reschedules appointments using the clinic scheduling system
• Collaborates with clinical staff to maintain smooth patient flow and timely communications
• Maintains accurate patient records in the EMR and ensures confidentiality at all times
• Manages daily front-desk opening and closing tasks
• Collaborates with clinic marketing and patient engagement initiatives when requested
• Supports clinic operations and helps maintain an organized, efficient workspace

Requirements

• A positive, professional attitude and genuine desire to help patients feel comfortable
• Strong multitasking and organizational skills with attention to detail
• Excellent verbal and written communication and phone etiquette
• Ability to handle confidential information and follow clinic protocols
• Comfort working in a fast-paced, team-oriented environment
• Proficiency with computers and willingness to learn EMR and scheduling systems

Qualifications

• Prior medical office or front-desk experience (not mandatory)
• Familiarity with insurance verification or basic billing (not mandatory)
• Experience with customer service in a healthcare or wellness setting (not mandatory)

Skills

• Customer service skills
• Organizational skills
• Verbal and written communication skills
• Confidentiality and attention to detail
• Fast-paced, team-oriented environment
• Computer proficiency

Benefits

Not specified

Pay

Competitive hourly rate based on experience.

Schedule

Typical part-time schedule with some weekend availability required; specific shifts will be discussed during interview.

Department

Franchise Location

Role

Front Office Coordinator

Locations

Wayne, NJ, Livingston, NJ, Randolph, NJ

Employment type

Full-time

About Medi-Weightloss

Headquartered in Tampa, FL, Medi-Weightloss® is a physician supervised weight loss program with over 100 locations nationwide. Our founder, Edward Kaloust, began researching obesity in 2005 while on his own weight loss journey. He discovered that Americans spend billions annually on weight loss programs and products only to eventually regain most of the weight. It was then that Mr. Kaloust dedicated himself to ensuring that his program would not only help patients lose weight but also provide the support and education they need to keep it off.

Medi-Weightloss prides itself on its evidence-based approach to treatment through clinical research. As the industry leader in physician-supervised weight loss, we are committed to making advances in weight management and implementing these advances to develop new therapies, enhance clinical guidelines, and assist with clinical decision-making. Our patients have come to expect not only weight loss success but also quality medical care for their weight related health issues. For more information on the science of Medi-Weightloss, click HERE.