Front Office Coordinator
Key Responsibilities
- Utilize a multi-line phone system to answer and route incoming calls efficiently.
- Congduct follow-up calls to patients, ensuring their progress is discussed, and concerns are addressed.
- Verify insurance information and facilitate insurance-related processes.
- Provide outstanding service by creating a friendly environment, greeting patients, and maintaining high customer service standards.
- Process accounts receivable transactions accurately and securely.
- Maintain inventory levels of clinical and office supplies.
- Train additional staff on daily procedures when requested by the office manager and/or physician.
- Participate in clinic marketing efforts to enhance profitability and success.
Other Skills/Abilities
- Motivational counseling/advising skills.
- Strong multitasking and critical thinking abilities.
- Excellent interpersonal and human relations skills.
- Exceptional communication skills, both oral and written.
- Ability to maintain confidentiality and work within a team and corporate structure.
Qualifications
- A high school diploma or GED certificate.
- An associate or bachelor's degree (a plus).
- Medical receptionist experience preferred.
- Familiarity with EMR systems preferred.
About Medi-Weightloss
Headquartered in Tampa, FL, Medi-Weightloss® is a physician supervised weight loss program with over 100 locations nationwide. Our founder, Edward Kaloust, began researching obesity in 2005 while on his own weight loss journey. He discovered that Americans spend billions annually on weight loss programs and products only to eventually regain most of the weight. It was then that Mr. Kaloust dedicated himself to ensuring that his program would not only help patients lose weight but also provide the support and education they need to keep it off.
Medi-Weightloss prides itself on its evidence-based approach to treatment through clinical research. As the industry leader in physician-supervised weight loss, we are committed to making advances in weight management and implementing these advances to develop new therapies, enhance clinical guidelines, and assist with clinical decision-making. Our patients have come to expect not only weight loss success but also quality medical care for their weight related health issues. For more information on the science of Medi-Weightloss, click HERE.