Front Office Coordinator

About the role

If you are a skilled and compassionate Front Office Coordinator looking to make a positive impact on the health and well-being of our patients, apply for this exciting opportunity at Medi-Weightloss!

Responsibilities

• Expertly manage a multi-line phone system to answer and direct calls with warmth and efficiency.
• Make thoughtful follow-up calls to patients celebrating their progress, addressing concerns, and keeping them motivated on their journey.
• Verify insurance details and smoothly handle insurance processes to reduce patient stress.
• Create a welcoming, friendly environment by greeting patients with genuine enthusiasm and upholding top-tier customer service standards.
• Accurately and securely process accounts receivable transactions.
• Keep a close eye on inventory for clinical and office supplies to ensure everything runs seamlessly.
• Train new team members on daily procedures when asked by the Office Manager or physician.
• Support clinic marketing initiatives to help drive growth and success.

Requirements

• High school diploma or GED required.
• Associate's or bachelor's degree preferred (a big plus!).
• Medical receptionist experience preferred.
• Familiarity with EMR systems preferred.

Qualifications

• Heart & Skills: Motivational counseling or advising abilities to inspire patients, plus strong multitasking, critical thinking, and top-notch interpersonal skills.
• Communication Excellence: Outstanding oral and written skills to connect effectively with patients and team members.
• Language Skills: Bilingual in Spanish (preferred, but not required).
• Team Player with Integrity: Ability to maintain strict confidentiality, collaborate seamlessly, and thrive in a structured corporate environment.

Benefits

• 401(k) with matching
• Employee discounts on services and products
• Paid time off

Pay

Competitive – based on experience.

Schedule

Monday - Closed
Tuesday - 7am - 1pm
Wednesday - 12 - 7pm
Thursday - 12 - 7pm
Friday - 7am - 3pm
Saturday - Closed
Sunday - Closed

About Medi-Weightloss

Headquartered in Tampa, FL, Medi-Weightloss® is a physician supervised weight loss program with over 100 locations nationwide. Our founder, Edward Kaloust, began researching obesity in 2005 while on his own weight loss journey. He discovered that Americans spend billions annually on weight loss programs and products only to eventually regain most of the weight. It was then that Mr. Kaloust dedicated himself to ensuring that his program would not only help patients lose weight but also provide the support and education they need to keep it off.

Medi-Weightloss prides itself on its evidence-based approach to treatment through clinical research. As the industry leader in physician-supervised weight loss, we are committed to making advances in weight management and implementing these advances to develop new therapies, enhance clinical guidelines, and assist with clinical decision-making. Our patients have come to expect not only weight loss success but also quality medical care for their weight related health issues. For more information on the science of Medi-Weightloss, click HERE.