Front Office Coordinator

About the role

Spectrum Therapy Consultants is currently seeking a Full-Time and Part-Time Front Office Coordinators for our El Paso Northeast and Northwest clinics. Our "together we're better" philosophy creates a culture that makes coming to work enjoyable for everyone.

Responsibilities

• Greet and assist all visitors and respond to all inquiries appropriately
• Provide general service orientation to patients
• Review insurance eligibility and benefits
• Secure payment authorizations and collect co-pay
• Provide Patient Service Functions
• Manage all incoming calls and message distribution
• Schedule patients
• Maintain office and lobby appearance; ensure all office equipment is in working order

Requirements

• Must be 18 years or older
• High School Diploma or GED required
• Friendly and approachable personality; you love interacting with people
• 1 year of previous Physical Therapy or medical front office experience is highly desirable
• Dedication to providing excellent customer service in every interaction
• Thriving in a fast-paced environment, able to adjust to changing demands
• Comfortable with computer systems and software
• Willingness to support and collaborate with your teammates
• Eager to learn and grow, open to feedback, and always seeking to improve
• Fluent in Spanish is preferred

Qualifications

• Must be able to lift up to 20 lbs.
• Required to sit or stand for long periods of time
• Occasionally required to bend, stretch or stoop
• Occasional exposure to heat and cold

Benefits

• 401k Plan Contribution
• Generous PTO Plan – 9 days of PTO, 40 Hours of Sick Time and 6 Paid Holidays
• Company paid medical, life and disability insurance benefits
• Referral Program
• Pet Insurance
• Employee Assistance Program
• Cutting edge tools and resources to navigate your workload efficiently

Pay

Details on pay are not specified in the job posting.

Schedule

Details on schedule are not specified in the job posting.