Front Office Associate

Responsibilities

• Politely greeting patients and guests at the front desk.
• Answering calls professionally, paging and routing them appropriately using a multi-line phone system.
• Scheduling, confirming, and rescheduling appointments.
• Registering patients and updating information.
• Scanning and accurately archiving patient documents in our Electronic Medical Records system.
• Determining, collecting, and processing copayments.
• Maintaining HIPAA privacy and providing a Notice of Privacy Practices to patients.

Requirements

• A High School Degree, or equivalent.
• Related experience in a medical setting preferred but not required.