Front Office Associate

About the role

Code Ninjas Downingtown is seeking a highly professional, enthusiastic, and self-motivated Front Office Associate to join our team. The successful candidate will be the first point of contact for our customers, managing all aspects of their experience within the center.

Key Responsibilities

• Greet and welcome parents and children into the center, ensuring they receive a warm, positive first impression.
• Answer incoming calls, providing courteous, efficient service, and forwarding calls when necessary.
• Take detailed notes and messages and ensure they reach the appropriate staff member.
• Cookordinate with the center director or owner for additional tasks and responsibilities.
• Open and close the center promptly according to the operational hours.
• Conduct inventory checks and audits regularly, ensuring accuracy and proper record-keeping.
• Exhibit a professional demeanor at all times, upholding the reputation of Code Ninjas Downingtown.

Qualifications and Skills

• Prior experience in a front office role or similar customer service position is preferred.
• Good communication and interpersonal skills with a pleasing personality.
• Able to multitask, prioritize, and manage time effectively.
• Exceptional organizational skills and attention to detail is important.
• Reliable and punctual, with the ability to work flexible hours.
• Team player with the ability to take initiative and work independently.
• Familiarity with basic office equipment and procedures is a plus.

About us

Code Ninjas® is the world’s largest and fastest-growing kids coding franchise, with hundreds of locations in the United States, Canada, and the United Kingdom. Founded in 2016, our company is headquartered in Houston, TX. At our centers, kids learn to code while building their own video games. Kids have fun, parents see results®.

Code Ninjas

Code Ninjas is creating the problem solvers of tomorrow. We believe that every child deserves the opportunity to unlock their full potential. Educating our youth in coding provides them with the problem-solving skills and self-esteem to pursue their dreams.