Front Office Assistant (Bilingual)

Daily responsibilities

• Maintain front office operations.
• Welcoming and greeting visitors, vendors, and contractors.
• Responding to inquiries via various means (in-person, phone, email).
• Create, mail, and email correspondence to homeowners, board of directors, and committee members.
• Data entry and updating of homeowner information in the database.
• Organizing and filing documents.
• Walk-inspection of the property to ensure compliance with HOA rules, regulations, and guidelines.
• Send out HOA Code violation letters to homeowners.
• Follow up with homeowners to ensure violations have been corrected.
• Assist with the architectural review process, forms, and paperwork.

Requirements

• 2+ years of experience as an administrative assistant in an office setting.
• Administrative experience from the HOA, leasing, apartment, hotel, hospitality industries are desired.
• Fluency in English and Spanish is required.
• Excellent communication skills, both written and spoken, are required.
• Friendly, outgoing, and team-oriented personality.
• Career-minded and self-managed with proactive work habits.