Front of House Team Member

PRINCIPAL RESPONSIBILITIES/ESSENTIAL JOB FUNCTIONS

• Welcome all guests as they enter the store and provide them with an inviting and memorable experience.
• Efficiently and accurately take customer orders using our POS system, ensuring all transactions are correct and complete.
• Provide the highest level of customer service, addressing any questions or requests promptly and courteously.
• Have a thorough understanding of our menu items, including ingredients, allergies and benefits, to help customers make informed choices.
• Deliver guests’ food and beverages, ensuring high standards of quality and presentation.
• Regularly check on guests at their tables to ensure they have everything they need and are satisfied with their dining experience.
• Aid in preparing and delivering delicious food to guests, maintaining high standards of quality and presentation.
• Restock stations regularly to ensure they are clean, organized, and fully stocked with necessary supplies.
• Follow all policies and procedures for health and food safety, ensuring an inviting environment for both guests and team members.
• Collaborate with your manager and team members to maintain smooth operations and a positive work atmosphere.
• Support with any additional duties assigned.

REQUIREMENTS

• Previous experience in the hospitality and/or food service industry (e.g. restaurant, hotel, etc.).
• Passionate about providing excellent customer service.
• Strong interpersonal and communication skills.
• Funny and outgoing attitude!
• Restock stations and keep them clean and organized.
• Able to work efficiently in a fast-paced environment and multitask effectively.
• May stand for long periods of time and lift up to 50 pounds.

BENEFITS

• Health & Wellness – Medical, Dental, Vision, Telemedicine, and more.
• Discounted Meals
• Growth & Advancement Opportunities
• 401(k) Plan with Company Match
• $18/hour + TIPS