FRONT OF HOUSE LEAD SUPERVISOR (FULL AND PART TIME)
Job Summary
Maintains high quality food service production and ensures operational cleanliness.
About the role
Location: Brooklyn Botanic Garden - 990 Washington Avenue, Brooklyn, NY 11225. Online applications accepted only.
Schedule: Full and part time; Days and hours may vary. Must have open availability for evenings, weekends, and holidays. More details upon interview.
Responsibilities
- Service Coordination: Collaborate with the restaurant management team to execute the daily service plan, aligning staffing, floor operations, and guest experience goals.
- Guest Experience & Hospitality: Engage with guests to provide personalized recommendations throughout their meal, demonstrating a knowledge of the Gardens and Longwood Programming.
- Pre-Service Organization: Work closely with the Restaurant Manager and Host team to coordinate seating strategies, floor plans, and dining room configurations based on reservations and anticipated guest flow.
- Culinary Communication: Liaise with the culinary team to gather up-to-date information on menu changes, dish components, dietary notes, and presentation standards, then clearly communicate this to the FOH staff.
- Team Leadership & Oversight: Organize daily station assignments, ensure appropriate coverage, facilitate team breaks, and oversee the completion of sidework and setup/breakdown procedures. Maintain a visible and supportive presence in the dining room throughout service.
Requirements
- 2+ years of experience in a high-end or fine dining restaurant environment, with at least 1 year in a leadership or supervisory role preferred
- Deep understanding of upscale dining service standards, including table-side etiquette, wine and beverage service, and menu presentation
- Strong communication and interpersonal skills with the ability to lead, train, and motivate a team.
Perks
- Eligible for tips!
Pay
$28.00 per hour to $32.00 per hour.
Benefits
- Retirement Plan
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
- Medical
- Dental
- Vision
- Life Insurance/AD
- Disability Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
Qualifications
- Ability to lift and move up to 25 pounds.
Company Policies
- The use of a medium weight cut gloves when handling or using knives, peelers, choppers, mandolins or cleaning a slicer.
- The use of oven mitts, fryer gloves or steamer gloves when handling hot pans from ovens, warmers or steamtables.
- The use of slip-resistant shoes and proper lifting techniques.
Additional Benefits
- Full-time positions also offer Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, and Flexible Spending Accounts (FSAs).
Equal Opportunity Employer
Compass Group is an equal opportunity employer. We are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Background Screening
Florida Level 2 background screening may be required for certain positions. Details available at this link.
Contact Information
We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.