Front of House

Job Summary

We are seeking a friendly and customer-oriented Front of House Team Member to join our team. The ideal candidate will be responsible for greeting and assisting customers, taking orders, preparing food and drinks, and maintaining a clean and organized dining area. The Front of House Staff will also be responsible for handling cash and credit card transactions, and ensuring customer satisfaction.

Responsibilities

• Promote, work, and act in a manner consistent with the values of Bridgetown Roti.
• Greet and assist customers in a friendly and professional manner
• Take customer orders accurately and efficiently
• Bussing tables and serving guests
• Prepare food and drinks according to company values
• Maintain a clean and organized dining area (Wipe down tables, chairs, and tidy restrooms)
• Handle cash and credit card transactions accurately
• Ensure customer satisfaction by addressing any concerns or complaints
• Follow all safety and sanitation procedures

Requirements

• High school diploma or equivalent
• Prior experience in a customer service or food service role preferred
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment
• Strong attention to detail
• Ability to work a flexible schedule, including evenings and weekends

Physical Demands

• Ability to stand for extended periods of time
• Ability to lift up to 25 pounds
• Ability to bend, stoop, and reach

Benefits

• Flexible scheduling
• Employee discounts
• Opportunities for advancement

Competitive hourly wage based on experience + Tips