Front Line Manager - BCM - Core Ops 4B - Cyberpop, Quezon

Responsibilities

• Ensure operational risk compliance across core banking and capital markets processes through effective controls, assessments, and reporting.
• Drive contractual compliance by ensuring adherence to Master Service Agreements (MSAs) and client-specific regulatory requirements.
• Conduct Information Security and Data Privacy risk assessments aligned with financial industry standards.
• Establish governance rigor through regular status updates and reviews with Genpact leadership and client stakeholders.
• Lead and facilitate internal and external audits, ensuring readiness and timely closure of findings.
• Represent the function in discussions related to compliance, regulatory issues, and risk mitigation strategies.
• Manage and mentor a team of Risk & Compliance managers to deliver on vertical-specific risk and control objectives.
• Apply strong project management and presentation skills using tools such as Excel and PowerPoint to drive execution and communicate effectively.

Qualifications

• Bachelors - Commerce
• Bachelors - Economics
• Bachelors - Finance
• Masters - Business Administration
• Masters - Business Analytics

• Certified Anti-Money Laundering Specialist (CAMS) - Professional School of Indian Banking (PSIB)
• Certified Fraud Examiner (CFE) - ACFE
• Certified in Financial Forensics (CFF) - The Institute of Chartered Accountants of India (ICAI)

Skills

• Account Maintenance
• Banking Capital Markets
• Cash Application
• Credit Underwriting
• Fraud Disputes
• Fraud Investigations
• Loan Servicing
• Personal Banking
• Retail Banking
• Risk Management
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