Front Gate Associate (Part Time Weekends) - Marquee Park Place

Job Summary

The purpose of a Front Gate Associate is to provide a constant security presence inside of the gatehouse and respond as necessary to the needs of the property. Front Gate Associates are responsible for ensuring that access is controlled, the HOA’s rules are being followed and the property is well maintained.

Must at all times display a professional appearance and speak in a polite manner and clear tone, including answering telephones or addressing people who have approached the gatehouse.

Compensation

$21 per hour

Schedule

Saturday & Sunday: 7:00 AM - 3:30 PM

What You’ll Do (Job Duties)

• Represent Action Property Management and the Association by delivering exceptional 5-star customer service and ensuring 100% resident satisfaction.
• Maintain the appearance of the front desk area, lobby, and main elevators.
• Monitor lobby activity and maintain access control.
• Provide concierge services.
• Complete Daily Activity Report.
• Answer and direct incoming phone calls.
• Receive and distribute resident parcels.
• Address resident and guest concerns and questions.
• Demonstrate strong understanding of the association's governing documents.

Who You Are (Skills/Experience)

• Must be over 18 years of age and successfully pass a pre-employment background check and drug screening.
• A high school diploma or GED equivalent is required.
• At least 1 year of customer service experience.
• Hospitality, luxury retail or fine dining experience is preferred.
• Hospitality Management college students or recent graduates are highly desired.
• Polished and professional appearance and demeanor.
• Upbeat and positive team player attitude.
• Strong judgment and solutions-oriented.
• Proactive customer service approach.

Why You’ll Love Working at Action

• Competitive pay and ample opportunities for career growth and advancement.
• Comprehensive benefits package including medical, dental, vision, pet insurance, 401(k) with company match, and life and disability support for qualifying team members.
• Generous paid time off, including vacation hours, sick time, and company-observed holidays for qualifying team members.
• Investment in the infrastructure, technology, training, and tools you need to excel in your role.
• Relentless dedication to company values and culture.

About the Role

Action Property Management is an Equal Opportunity Employer and Supports a Drug Free Workplace.

Minor Metadata

Job posted pursuant to the San Francisco and Los Angeles Fair Chance Ordinance. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.