Front END Team Leader

Job Summary

About the role

Our Front End Team Leaders oversee all Front End, Cash Office, and Service Desk Operations. They are responsible for directing, ordering materials and supplies, and implementing initiatives to simulate growth of the business while meeting customer requirements and maximizing profits. Leaders are accountable for the operating performance of both departments at all times.

Responsibilities

• interview, select and train Team Members;
• direct the work of Team Members;
• appraise Team Members’ productivity and efficiency for the purpose of recommending promotions or other changes in status;
• handle Team Member issues including, but not limited to complaints;
• discipline Team Members;
• plan the work;
• distribute or assign the work among Team Members;
• provide for the safety and security of Team Members or the store;
• manage the budget for your department or location;
• manage inventories of front end racks: gum, candy, GM panels, coolers, newspapers, magazines, cigarettes, and supplies to meet customers' needs and maximize profits;
• audit cash controls according to established procedures to identify and prevent cash losses;
• maintain accurate department records to ensure documentation of activities is available;
• make sure all government regulations are followed: alcohol, tobacco, WIC etc.

Requirements

• Experience Required: Retail work experience or Store Leader recommendation
• Experience Desired: Retail leadership or supervisory experience; Successful performance as a Peer Trainer, in-store champion, or other similar role; Demonstrated product knowledge relevant to department; Satisfactory performance and discipline record
• Education Desired: High school diploma or equivalent
• Certification or Licensing Required: Food Safety
• Lifting Requirement: Up to 50 pounds
• Age Requirement: At least 18 years of age

Qualifications

Your principal, main, major or most important duty includes one or some combination of the following tasks:

• interview, select and train Team Members;
• direct the work of Team Members;
• appraise Team Members’ productivity and efficiency for the purpose of recommending promotions or other changes in status;
• handle Team Member issues including, but not limited to complaints;
• discipline Team Members;
• plan the work;
• distribute or assign the work among Team Members;
• provide for the safety and security of Team Members or the store;
• manage the budget for your department or location;
• manage inventories of front end racks: gum, candy, GM panels, coolers, newspapers, magazines, cigarettes, and supplies to meet customers' needs and maximize profits;
• audit cash controls according to established procedures to identify and prevent cash losses;
• maintain accurate department records to ensure documentation of activities is available;
• make sure all government regulations are followed: alcohol, tobacco, WIC etc.

Skills

Leaders are accountable for the operating performance of both departments at all times. Be a Leader by representing the organization in a professional manner. Promote and develop individuals with mutual respect, inclusion, diversity and dignity. Coach Team Members on a regular basis with timely feedback — identify opportunities for development and coach for success.

Benefits

At Giant Eagle, we offer:

• health, vision, and dental insurance
• personal/sick paid time
• 401(k) retirement savings plan
• bonus potential
• paid bereavement
• vacation and paid holidays

Pay

The hiring range for this position is $20.25– $23.625 per hour/year. This range represents the anticipated base pay for this role. Actual compensation will be determined based on factors such as experience, skills, education, and location.

Schedule

Details about the schedule will be provided during the interview process.