Front End Supervisor, Lehi

Responsibilities

• Communicate ad items, special prices, coupon deals, and other sales program features to front-end personnel.
• Notify proper personnel of pricing errors or items not found in the system.
• Monitor front-end coverage during high-volume times and ensure additional help is added as needed.
• Operate cash register efficiently, bag guests' purchases, and perform all related checkout procedures accurately and courteously.
• Assist in managing front-end supplies (bags, register tapes, office forms, cleaning supplies) within established budgets and guidelines.
• Ensure timely pick-up, control, accuracy, and security of cash in registers and safe, following all company security and cash-handling procedures.
• Follow company policy for opening and closing the store.
• Exhibit friendly, courteous, and professional customer service to promote positive customer relations.
• Maintain high morale within the department and store through honest and open communication.
• Build good working relationships with other department managers to improve storewide sales.
• Comply with all company policies, programs, and directives as specified in the Code of Conduct.
• Serve as a professional example for other store team members.

Requirements

• Previous front-end experience required.
• Minimum age of 21 to sell tobacco products and/or alcohol and supervise under-21 employees.
• Ability to apply common-sense understanding to instructions provided in written, oral, or diagram form.
• Capability to assist in resolving team member or guest concerns.

An equivalent combination of relevant education and experience will be considered.