FRONT END/RELIEF ASST DEPT LEADER

About the role

Provide customer service, assist with management of the department, maximize all financial opportunities, and assume the management responsibilities in the absence of the Manager and Assistant Manager.

Responsibilities

• Deliver and encourage other associates to deliver excellent customer service
• Guarantee customers receive fast and friendly checkout service by assisting them to the shors line and unloading purchases
• Peer coaching for all cashiers following best practices
• Maintain compliance with corporate policies, shrink control guidelines, checkstand maintenance/layout, safety guidelines/standards, and labor agreements
• Respond to customer situations as a result of system problems and cashier needs, including performing cashier functions, when required
• Monitor the 15-minute chart and schedule
• Promote and follow Company initiatives
• Respond to verbal customer comments/complaints/requests
• Complete customer incident and associate incident/accident report forms

Qualifications

• Minimum High school diploma or general education degree (GED) plus a minimum of six months of cashier experience and one-two years related retail experience; or combination of relevant education and experience.
• Minimum 18 years of age/19 in Idaho and Alaska.
• Ability to pass drug test.
• Ability to work in a fast-paced environment.
• Ability to work weekends on a regular basis.
• Ability to travel independently on a rare basis.
• Maintain confidentiality.
• Accuracy/attention to detail.
• Organize/prioritize tasks/projects.
• Valid driver's license.
• CPR/first aid certification.

Skills

Role model and demonstrate the Company’s core values of respect, honesty, integrity, diversity, inclusion and safety of self and others.

Benefits

See Benefits Page for details.

Pay

N/A

Schedule

N/A