FRONT END/RECEIVING CLERK

About the Role

Efficiently and accurately check all grocery vendor deliveries; perform other needed functions in Produce, Point-of-Sale, and receiving areas. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Based in the Midwest, Roundy's is part of the Kroger family of companies, serving customers in over 140 stores under the retail banners Pick ‘n Save, Metro Market in Wisconsin, and Mariano's in Illinois. We bring diverse teams together with a passion for food and people, striving to create amazing experiences for customers, communities, and each other.

Responsibilities

• Enforce receiving operating hours and control flow of vendor traffic through receiving.
• Receive merchandise and verify deliveries for quality, count, and condition against invoices.
• Log irregularities, discrepancies, shortages, or damaged shipments; process all credits, document vendor resolutions, post invoices, and properly store documents.
• Operate equipment (e.g., pallet jack, box cutter, forklift, mop, broom) according to company guidelines.
• Communicate problems that may affect the integrity of the store or vendor.
• Deliver product to applicable storage/workload areas; handle all products to reduce waste and manage damaged/spoiled product per policy.
• Rotate perishable merchandise; remove out-of-code merchandise from active storage areas for appropriate credit/return-to-vendor or disposal.
• Maintain general housekeeping and sanitation standards; keep warehouse, receiving, storage, and spoils areas clean and clear; sweep/mop warehouse floors.
• Assist in responding to emergencies and potential safety hazards.
• Check and maintain equipment for proper performance; advise the store director of problems.
• Observe security standards; report abnormal behavior or policy violations to store director or security.
• Be knowledgeable of the nature and duties of every department position.
• Comply with and reinforce all food safety, sanitation, and safety regulations, guidelines, and procedures according to company, local, state, and federal health code regulations.
• Greet customers in a genuine and friendly manner; assist or escort them to products, perform price checks, load/unload heavy items, and help retrieve out-of-reach items.
• Provide friendly and efficient customer service by demonstrating sincerity, patience, and respect; thank customers for their business.
• Effectively communicate with customers and respond to questions and requests in a timely manner.

Requirements

• Effective interpersonal, communication, and customer service skills.
• Ability to work in a fast-paced environment.
• Friendly, approachable, and outgoing demeanor; team player.
• Sound judgment and decision-making skills.
• Basic math skills.

Qualifications

• High school diploma or GED (desired).

Physical Demands

• Regularly sit, stand, use hands to handle, finger, or feel objects, tools, or controls.
• Frequently walk, talk, hear, reach with hands and arms, use close vision, and adjust focus.
• Exposure to plants, moderate amounts of dust/chemical fumes, and varying temperatures.
• Occasionally climb ladders, crouch, kneel, and lift objects up to 100 lbs.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

Benefits

The Kroger Family of Companies offers comprehensive benefits to support Associate Well-Being, including Physical, Emotional, and Financial support. Benefits include:

• Comprehensive healthcare coverage, including medical, dental, vision, and prescription plans.
• Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
• Free counseling through the Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
• Valuable associate discounts on purchases, including food, travel, and technology.
• Up to $21,000 in tuition reimbursement over your career through the Continuing Education program.
• Vast potential for growth through industry-leading training programs and diverse career pathways.