Front End Manager

About the role

This position will assist store operations with supervision, training and support of front end store personnel with a focus on procedure compliance and improving customer service.

Responsibilities

• Provide policy and procedure support and training for front-end store operations
• Respond to customer service complaints regarding front-end store operations
• Develop and maintain procedure and policy documentation for front-end store operations
• Provide in-store front-end training and support for new store openings
• Provide in-store training for workforce management systems
• Assist Accounting and Payroll with store issues as needed
• Train all cashier functions including, customer service, Best and Sales etc.
• Demonstrate awareness and compliance with Loss Prevention and safety policies and/or procedures
• Assist with intra and inter-department projects and responsibilities as assigned
• Attend Grand Opening events and assist as appropriate
• Provide store support for workforce management systems

Qualifications

• Three to five years of retail experience
• Strong communication, both verbal and written
• Ability to work with confidential information
• Able to work evenings when needed and at least every other weekend
• Able to pass pre-employment background checks

Benefits

• Medical, Prescription, Dental, Vision, Short & Long Term Disability, Life Insurance, Ancillary Benefits, Identity Theft Protection, Pet Insurance
• All major Holidays & Birthday off
• Advanced Leadership Training Programs: build the skills to grow your career
• Associate discount on name brands like Carhartt, Under Armour, STIHL, Milwaukee Tool, DeWalt & much more
• Internal recognition programs that support an engaged workplace
• 401(K) with company match

Pay

• Base pay up to $19.00/hr
• Saturday & Sunday weekend premium pay $2.50/hr

This response is AI-generated, for reference only.