FRONT END/FLOOR SUPERVISOR

About the role

Pick ‘N Save merged with The Kroger Company in 2015. Based in Wisconsin, we serve 89 stores throughout the state. We are committed to creating amazing experiences for our customers, communities, and each other, with food at the heart of it all.

Responsibilities

• Greet and engage 90% of all customers through greeting, smiling, making eye-contact and thanking them.
• Spend at least 90% of time on customer approach side of the check lanes.
• Be an approachable, visible source of assistance to both customers and associates.
• Maintain self-checkout and total front end queuing standards.
• Coach cashiers, courtesy clerks and self-checkout attendants on engagement, check-out procedures and best practices.
• Ensure till audits are being performed.
• Supervise basket retrieval process.
• Make sure carry-outs are offered to customers.
• Supervise cleanliness and safety conditions for front end and restrooms.
• Supervise and coach direct reports in the performance of their duties; complete performance reviews and provides feedback to direct reports.

Qualifications

Previous comparable experience is not required.

Benefits

We offer a wide range of healthcare coverage, flexible scheduling, emotional and financial support, valuable associate discounts, and up to $21,000 in tuition reimbursement over your career.

Pay

Details on pay are not specified in the posting.

Schedule

Details on schedule are not specified in the posting.