Front-End Developer - Telemetry and Observability Platform

Core Responsibilities

• Design and develop optimized interfaces for Ford dealer service technicians, surfacing AI-generated triage recommendations, repair order history, OTA (Over-the-Air) campaign status, and fleet-level fault patterns in a workflow-aligned UI.
• Build data-dense desktop interfaces for Ford V&V (Validation and Verification) engineers, supporting diagnostic data exploration, telemetry visualization, and AI engine output review.
• Create real-time wall-mounted dashboard interfaces for Ford manufacturing quality teams, optimized for high-visibility display environments with live data refresh requirements.
• Integrate all UI components against TOP platform backend APIs and AI engine response structures, collaborating closely with the Cloud Backend and Services Engineer on API contract definition.
• Maintain and evolve Ford's TOP platform design system, ensuring visual consistency and component reusability across all interface surfaces.
• Participate in user research and usability testing sessions with dealer technicians, V&V engineers, and manufacturing team members, translating findings into iterative UI improvements.
• Implement frontend observability including error tracking, performance monitoring, and user interaction telemetry.
• Collaborate with the QA and UAT Engineer to define and execute frontend acceptance testing, ensuring UI components meet defined acceptance criteria before deployment.
• Maintain frontend build and deployment pipelines within Ford's GCP environment and GitHub organization.

What You Will Bring

• 4 or more years of professional frontend development experience building production web applications.
• 4 or more years of working experience in React or equivalent modern JavaScript framework, with strong component architecture skills.
• 4 or more years demonstrated experience building tablet-first or mobile-first web interfaces for non-consumer professional environments.
• 4 or more years of experience consuming REST and GraphQL APIs and translating structured AI or data service responses into clear, actionable UI presentations.
• 4 or more years in roles demonstrating strong CSS skills including responsive layout, design system implementation, and accessibility standards (WCAG 2.1 AA minimum).
• 4 or more years of experience with frontend testing frameworks and a genuine commitment to testable, maintainable component code.
• 4 or more years working directly with end users in field research or usability testing contexts, not just from written requirements.
• 4 or more years developing with frontend build tooling including Webpack or Vite, and deployment via GCP hosting services such as Firebase Hosting or Cloud CDN (Content Delivery Network).

Nice to Have

• Experience building interfaces for industrial, manufacturing, or field service environments where users have limited screen time and high task urgency.
• Data visualization experience using D3.js, Recharts, or equivalent libraries for telemetry or diagnostic data display.
• Experience integrating real-time data streams into frontend applications using WebSocket or Server-Sent Events.
• Familiarity with Grafana or Dynatrace dashboard concepts, particularly for real-time display environments.
• Exposure to automotive dealer workflows or vehicle diagnostic tooling.