FRONT END/COURTESY CLERK

Responsibilities

• Greet, engage, and assist customers.
• Process customer transactions through the check lane quickly, accurately, and efficiently.
• Understand and adhere to the company's limits on cash shortages and/or overages and work honestly and effectively to control loss.
• Understand and adhere to guidelines on restricted sale items (i.e., alcohol, tobacco, DVDs).
• Report pricing discrepancies to the Scan Coordinator.
• Follow established policies and procedures (where applicable) for postage stamps, gift cards, and coupons.
• Stay current with present, future, seasonal and special ads.
• Adhere to all food safety regulations and guidelines.
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.

Qualifications

• Minimum Customer service experience.
• Ability to handle stressful situations.
• Effective communication skills.
• Knowledge of basic math (counting, addition, and subtraction).