Front End Combo Clerk - Bagging & Checking

Location: Stony Point

About the role

Your job as Front End Combo Clerk focuses on creating a positive, lasting impression for our customers’ shopping experience.

Responsibilities

• Provide excellent customer service, address the needs of customers, and answer their questions in a timely and effective manner, giving them immediate and undivided attention.
• Answer phones and intercom pages promptly and courteously.
• Acquire and maintain thorough knowledge of products and their location in the store.
• Acquire and maintain thorough knowledge of PLU codes.
• Bag groceries quickly and efficiently, taking care to protect quality and condition of items.
• Assist customers with taking their groceries out to their car, when requested.
• Collect all shopping carts from the parking lot, maintaining a cart-free lot throughout the duration of your shift.
• Collect and return shopping handbaskets to designated spots throughout the duration of your shift.
• Accurately operate cash register (e.g., money handling/cash control, transaction processing, returns & refunds, gift card sales, applying tares, etc.).
• Verify customer eligibility when selling alcoholic beverages and tobacco, adhering to State & Federal regulations.
• Assist with Go-Backs, returning items to correct location when needed.
• Operate front-end mobility scooter and plug it in for charging after customer use.
• Face items throughout the store.
• Assist and support other departments when needed.
• Maintain a clean and well-stocked Front End Department (e.g., sweep floors, sanitize equipment, stock supplies at check stand/register, etc.).
• Assist Front End Store Leads and Customer Service Managers in regulating customer flow to reduce waiting time for customers.
• Create and sustain professional working relations with coworkers and customers.
• Follow and comply with established procedures, including Weights and Measures, health and sanitation, and safe work practices.
• Immediately report safety hazards and violations to supervisors.
• Perform opening, mid, and closing duties as assigned.
• Work all scheduled shifts and attend required trainings and meetings.
• Other duties as assigned by supervisors.

Requirements

• 18+ years old.
• Previous experience as a cashier/checker preferred.
• Cash handling skills.
• Proficient with PLU codes and register PLU flip chart.
• Ability to effectively prioritize competing tasks in a fast-paced, evolving environment.
• Ability to work a flexible schedule including nights, weekends, and holidays as needed.
• Ability to follow directions and established procedures with attention to detail.
• Team-player who can also work independently with minimal supervision.
• Clear and effective communication style, both written and verbal.
• Basic math skills.
• High School Diploma or general education degree (GED).

Physical Requirements / Work Environment

• Works with and around flour/grains, dairy, fresh fruits, vegetables, nuts, and/or other food allergens.
• Frequently lifts/carries 10 pounds and occasionally up to 50 pounds.
• In a work day: constant standing/walking.
• Work requires the following motions: standing, walking, bending, twisting, squatting, kneeling, and reaching.
• Bending and twisting at waist and neck.
• Reaching above and below the shoulders.
• Hand use: single grasping, fine manipulation, pushing and pulling.
• Occasional exposure to extreme temperatures from work in and around freezers, coolers, refrigerators, ovens, stovetops, grills, barbeques, etc., inside and outside of the store in all weather conditions.
• Work in wet and dry conditions.
• May require use of ladders or step stools.
• Exposure to FDA-approved cleaning chemicals (gas, fumes, chemicals).
• Work with and around tools and equipment, including but not limited to knives, personal protective equipment, forklift, pallet jacks, hand trucks, six-wheel carts, baler, etc.
• Intermittent noise from equipment and machinery.
• Wear non-slip, water- and oil-resistant closed-toe shoes.

Pay

$20.00–$21.00 per hour

Schedule

• Full-time, regular position.
• Complete open availability; weekends required.

Benefits

• Employee Stock Ownership Plan (ESOP).
• Competitive wages & benefits.
• Medical, dental, and vision coverage.
• 401(k) retirement plan.
• Employee discounts.
• Paid time off.
• Flexible Spending Account for medical & dependent care.
• Regular wage increases.
• Commuter benefits.
• Safety Incentive Program.
• Career development and growth opportunities.