Front End Checker

Essential Duties And Responsibilities

• Provide excellent customer service, address the needs of customers, and answer their questions in a timely and effective manner, giving them immediate and undivided attention.
• Maintains professional customer and employee relations, report any problems/complaints immediately to Customer Service Manager or Front End Lead.
• Answers phones and intercom pages promptly and courteously.
• Accurately operates cash register. (e.g. money handling/cash control, transaction processing, returns & refunds, gift card sales, applying tares, etc.).
• Verify customer eligibility when selling alcoholic beverages and tobacco, adhering to State & Federal regulations.
• Bag groceries quickly and efficiently, taking care to protect quality and condition of items.
• Acquire and maintain thorough knowledge of products and their location in the store.
• Acquire and maintain thorough knowledge of PLU codes.
• Maintain a clean and well-stocked Front End Department. (e.g. sweep floors, sanitize equipment, stock supplies at check stand/register, etc.).
• Create and sustain professional working relations with coworkers and customers.
• Follow and comply with established procedures, including Weights and Measures, health and sanitation and safe work practices.
• Immediately reports safety hazards and violations to supervisors.
• Performs opening, mid, and closing duties as assigned.
• Works all scheduled shifts and attends required trainings and meetings.

Skills & Qualifications

• 18+ years old.
• Previous experience as a cashier/checker preferred.
• Cash handling skills.
• Proficient with PLU codes and register PLU flip chart.
• Ability to effectively prioritize competing tasks in a fast paced, evolving environment.
• Ability to work a flexible schedule including nights, weekends, and holidays as needed.
• Ability to follow directions and established procedures with attention to detail.
• Team-player who can also work independently with minimal supervision.
• Clear and effective communication style, both written and verbal.
• Basic math skills.
• Conversational English skills required when working with customers.
• Bilingual proficiency preferred.

EDUCATION, CERTIFICATES, LICENSES

• High School Diploma or general education degree (GED).

PHYSICAL REQUIREMENTS/WORK ENVIRONMENT

• Works with and around flour/grains, dairy, fresh fruits, vegetables, nuts, and/or other food allergens.
• Frequently lifts/carries 10 pounds and occasionally up to 50 pounds.
• In a work day: constant standing/walking.
• Constantly bends, twists, squatting, kneeling, and reaching.
• Bending and twisting at waist and neck.
• Reaching above and below the shoulders.
• Hand use: single grasping, fine manipulation, pushing and pulling.
• Occasional exposure to extreme temperatures from work in and around freezers, coolers, refrigerators, ovens, stovetops, grills, barbeques, etc., inside and outside of the store in all weather conditions.
• May require use of ladders or step stools.
• Exposure to FDA approved cleaning chemicals (gas, fumes, chemicals).
• Work with and around tools and equipment, including but not limited to knives, personal protective equipment, forklift, pallet jacks, hand trucks, six-wheel carts, baler, etc.
• Intermittent noise from equipment and machinery.
• Wear non-slip, water and oil resistant closed-toe shoes.