FRONT END/CASHIER

Responsibilities

• Deliver and encourage other associates to deliver excellent customer service
• Perform cashier functions, including open/close register, ring sales, complete tender transactions, bag merchandise, make money drops, and knowledge of produce codes
• Complete file maintenance log for price discrepancies
• Maintain cleanliness of checkstand area to housekeeping standards
• Answer telephones
• Comply with all corporate policies and promote and follow company initiatives
• Verify all Electronic Article Surveillance Tags are deactivated or removed from products at point of sale
• Respond to Electronic Article Surveillance pedestal activations and verify tag removal, as necessary
• Maintain all store accounting functions and prepare bank deposit of excess funds (cash and checks)
• Open and close Customer Service Desk
• Process refunds, exchanges, money orders and transfers, bill pay, gift cards, purchase orders, and equipment rentals
• Provide lottery service (except Alaska) and fish and game licenses
• Send/receive faxes and administer lost and found
• Run vendor reports
• Work cooperatively in a high-paced and sometimes stressful environment
• Manage conflict in a reasonable, nonconfrontational, and cooperative manner
• Act with honesty and integrity regarding customer and business information
• Follow directions and seek assistance when necessary to resolve customer and business issues
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
• Perform the essential functions of this position with or without reasonable accommodation

Qualifications

• Minimum high school diploma or general education degree (GED); or combination of relevant education and experience
• Six months cashier experience to work at Customer Service Desk
• Minimum 18 years of age (19 years in Idaho or Alaska if selling tobacco)
• Ability to pass drug test
• Ability to work in a fast-paced environment
• Ability to work weekends on a regular basis, any shift, and overtime as needed
• Ability to organize and prioritize tasks/projects
• Accuracy and attention to detail

Desired: Knowledge of company policies, procedures, and organizational structure, and related retail experience.