FRONT END/CASHIER

About the role

Assist customers and process sales. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety.

Responsibilities

• Deliver and encourage other associates to deliver excellent customer service
• Perform cashier functions, including open/close register, ring sales, complete tender transactions, bag merchandise, make money drops and knowledge of produce codes
• Complete file maintenance log for price discrepancies
• Maintain cleanliness of checkstand area to housekeeping standards
• Answer telephones
• Comply with all corporate policies
• Promote and follow Company initiatives
• Verify all Electronic Article Surveillance Tags are deactivated or removed from products at point of sale
• Respond to Electronic Article Surveillance pedestal activations and verify tag removal, as necessary
• Store Accounting: Maintain all store accounting functions; prepare bank deposit of excess funds (cash and checks)
• Customer Service Desk: Open and close desk; process refunds, exchanges, money orders and transfers, bill pay, gift cards, purchase orders, equipment rentals; provide lottery service (except Alaska) and fish and game licenses; send/receive faxes; administer lost and found; run vendor reports

Qualifications

• Minimum high school diploma or general education degree (GED); or combination of relevant education and experience
• Six months cashier experience to work at Customer Service Desk
• Minimum 18 years of age (19 in Idaho; 19 in Alaska if selling tobacco)
• Ability to pass drug test
• Ability to work in a fast-paced environment
• Ability to work weekends on a regular basis, work any shift, and work overtime as needed
• Ability to organize/prioritize tasks/projects
• Accuracy/attention to detail
• Desired: Knowledge of company policies, procedures, and organizational structure
• Desired: Related retail experience

Skills

• Ability to work cooperatively in a high-paced and sometimes stressful environment
• Ability to manage conflict in a reasonable, nonconfrontational, and cooperative manner
• Ability to act with honesty and integrity regarding customer and business information
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
• Must be able to perform the essential functions of this position with or without reasonable accommodation