FRONT END/CASHIER
Kroger · Morgantown, WV · 1 wk ago
On-siteCustomer ServiceFull-time
About the role
Assist customers and process sales. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety.
Responsibilities
- Deliver and encourage other associates to deliver excellent customer service
- Perform cashier functions, including open/close register, ring sales, complete tender transactions, bag merchandise, make money drops and knowledge of produce codes
- Maintain file maintenance log for price discrepancies
- Maintain cleanliness of checkstand area to housekeeping standards
- Answer telephones
- Promote and follow Company initiatives
- Verify all Electronic Article Surveillance Tags are deactivated or removed from products at point of sale
- Respond to Electronic Article Surveillance pedestal activations and verify tag removal, as necessary
- Store Accounting: Maintain all store accounting functions, prepare bank deposit of excess funds (cash and checks)
- Customer Service Desk: Open and close desk, process refunds, exchanges, money orders and transfers, bill pay, gift cards, purchase orders, equipment rentals, provide lottery service (except Alaska), and fish and game licenses
- Send/receive faxes
- Administer lost and found
- Run vendor reports
Qualifications
- Minimum High school diploma or general education degree (GED); or combination of relevant education and experience
- Six months cashier experience to work at Customer Service Desk
- Minimum 18 years of age/19 years of age in Idaho/ 19 years in Alaska if selling tobacco
- Ability to pass drug test
- Ability to work in a fast-paced environment
- Ability to work weekends on a regular basis, work any shift and work overtime as needed
- Ability to organize/prioritize tasks/projects
- Accuracy/attention to detail
Skills
- Ability to work cooperatively in high paced and sometimes stressful environment
- Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
- Ability to act with honesty and integrity regarding customer and business information
- Ability to follow directions and seek assistance when necessary to resolve customer and business issues
- Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
Benefits
See details on benefits [here](https://www.kroger.com/careers/benefits).
Pay
See details on pay [here](https://www.kroger.com/careers/pay).
Schedule
See details on schedule [here](https://www.kroger.com/careers/schedule).