Front Door Community Technician - Jack Ryan Residence

Duties/Responsibilities

• Monitor and control access to the building's entrance
• Create client identification cards
• Maintain surveillance of site activity using the digital camera system
• Provide emergency response and crisis intervention as necessary
• Meet and greet all individuals entering the premises
• Determine and direct individuals to the appropriate location for services
• Assist clients in accessing necessary services
• De-escalate situations involving frustration or anger
• Serve as the primary point of contact for emergency responders
• Perform related duties as assigned

Qualifications

• High School diploma or GED required
• Experience working with MICA/homeless population preferred
• Basic Computer literacy required
• Good oral and written communications skills needed
• Security guard license required
• Bilingual preferred
• NYC Fire Safety Coordinator Certification and CPR Certification a plus
• Willingness and ability to pass tests to acquire CPR and Fire Safety Credentials required
• Vaccination preferred but not required

Benefits

• Competitive health and dental plans
• Minimum of 3 weeks paid vacation, 12 paid holidays, and additional paid sick and personal time
• A 403(b) pension plan with a matching benefit paid by BRC
• Tuition assistance and many training opportunities for career development
• Flexible spending accounts (FSAs) for healthcare, transit, and childcare

Program Description

BRC began operating its newest program, the Jack Ryan Residence, in August 2011. The Jack Ryan Residence, funded by the NYC Department of Homeless Services, is a 200-bed shelter for homeless men living with mental illness. The program provides a complete range of mental health stabilization, medication management, case management, and medical services aimed at moving residents into permanent housing. The ultimate goal of the program is to place its clients into appropriate, supportive housing within nine months.

Make an Impact

Are you looking to make a positive impact on the lives of those in your community? At BRC, our staff help New Yorkers experiencing homelessness reclaim their lives by providing a hand up, offering opportunities for health and self-sufficiency, and restoring hope and dignity. Each and every BRC staff member makes heroic contributions to our city, providing vital services in times of crisis and need. Through our commitment to employee wellbeing and development, BRC provides a workplace where staff can achieve their goals, make a difference with our clients, and grow personally and professionally. BRC is committed to a safe and healthy workplace: we provide PPE to all employees and enforce temperature monitoring and physical distancing best practices across our programs.

About BRC

Today, we have over 1000 full-time, part-time, and per-diem positions located in Manhattan, Brooklyn, the Bronx and Queens. Come and learn why 95% of BRC employees report that they would recommend BRC as a good place to work, and join us in building a more caring and compassionate city.

Pay

Full time, 37.5 hours per week, Tues-Sat 12am-8:30am

Schedule

Tues-Sat 12am-8:30am