Front Desk/Unlicensed Dental Assistant

About the Role

NACC’s mission is to promote the health and wellness of mind, body, and spirit of Native American families. We offer a full range of healthcare services that include Medical, Behavioral Health, Dental, and Substance Abuse. This full-time Unlicensed Dental Assistant position facilitates access to NACC’s services and obtains financial information for billing purposes. The role reports to the Clinic Manager.

Qualifications

• Strong interpersonal skills, with the ability to develop constructive and cooperative working relationships, foster collaboration, and demonstrate professionalism
• Effective written and oral communication skills
• Critical thinking, logic, and reasoning skills to identify strengths and weaknesses of alternative solutions, conclusions, or approaches to problems
• Ability to manage multiple activities simultaneously with minimal direction, relying on experience and judgment to plan and accomplish goals
• Strong computer and typing skills
• High School Diploma or equivalent
• CPR certification obtained through the American Heart Association health care provider course, the American Red Cross professional rescuer course, or an equivalent course

Responsibilities

• Assist the Doctor in providing quality dental treatment and education to patients
• Ensure quality patient service through thorough care, effective communication, personal attention, and resolution of patient questions and issues
• Provide chairside assistance to the Doctor for basic and complex restorative, surgical, endodontic, pediatric, emergency, and preventative dental treatment procedures
• Work with the clinical team to manage daily patient flow and communicate information to appropriate individuals
• Monitor and track outside laboratory cases and communicate information in a timely manner
• Prepare treatment rooms, patient records, equipment, and necessary instruments for dental procedures
• Perform various laboratory procedures (e.g., pouring study models)
• Assist in managing the Doctor and hygiene schedules to achieve utilization goals through efficient use of appointment time
• Conduct office duties including confirming patient appointments, generating reports, completing insurance verifications, and answering telephones
• Direct calls to the appropriate individual as needed
• Provide accurate and concise electronic patient record keeping and document complete database information
• Maintain a clean work environment and dental equipment to meet OSHA and Center for Disease Control sterilization and infection control standards
• Maintain dental equipment and instruments in proper working order in accordance with the small equipment preventative maintenance calendar
• Effectively communicate and develop a strong working relationship with the Doctor and promote teamwork through cooperative and professional behaviors
• Assume responsibility for personal professional growth through internal and external training opportunities and continuing education offerings
• Practice effective business applications by utilizing time effectively and supporting the practice revenue objectives

Benefits

• Competitive compensation and comprehensive benefit package
• Medical, Vision, and Dental coverage
• Paid Time Off
• Paid Holidays
• Life insurance
• Short- and Long-Term Disability
• Health Savings Plan
• Flexible Spending Plan
• Professional Development and Career Advancement opportunities

Physical Demands and Work Environment

• Continually required to sit
• Frequently required to utilize hand and finger dexterity
• Occasionally required to bend, stoop, kneel, or crawl
• Moderate noise level in the work environment
• Frequently lift and/or move up to 10 pounds