Front Desk/Substance Use Disorder Technician

About the role

Entry level client serving position for individuals with limited counseling skills and/or experience.

Responsibilities

• Documentation
• Processing new patient admissions
• Answering phones and faxes
• Verifying insurance/grant eligibility
• Checking in patients
• Facilitating food and drink sales
• Reviewing financial documents with patients
• Accepting payments and bank deposits
• Administering drug screens

Requirements

• High School Diploma / GED required
• Administrative/office assistant experience preferred

Knowledge, Skills and Abilities

• Ability to manage time and resources
• Ability to speak coherently and convey concepts
• Computer proficiency required

Essential Physical Skills

• Ability to write accurately and legibly
• Ability to sit at a desk and view a display screen for extended periods of time
• Ability to bend, stoop and reach
• Ability to sit in meetings for extended periods of time
• Ability to move throughout program facilities both indoors and outdoors
• Ability to lift and carry 10 pounds
• Good hearing and vision
• Reasonable accommodations will be made for otherwise qualified individuals with a disability

Special Requirements

• Valid Driver's License or state ID card
• Must pass drug screen (https://info.flclearinghouse.com)
• Must pass level II background check
• Maintain current training as required by Operation PAR, Inc. policies

Environmental Conditions

• Out-patient substance use disorder treatment setting
• Fast Paced
• Exposure to individuals who may be experiencing emotional distress or agitation
• Exposure to clients with communicable diseases

Benefits

• 9 paid holidays per year
• 3 weeks of PTO per year (on top of holidays)
• PTO increases to 4 weeks/year after 2 years of employment, and then to 5 weeks/year after 5 years of employment
• Medical/Dental/Vision/Life Insurance
• 401k matching
• Tuition reimbursement

Pay

N/A

Schedule

N/A