Front Desk Staff - Mission Cliffs
Touchstone Climbing · San Francisco, CA · 2 mo ago
On-siteAdministrative$21/hrPart-time
Job Duties
- Greeting customers, answering calls, and responding to emails at the front desk
- Processing memberships and online transactions
- Managing calendar reservations
- Finding creative solutions to customer service challenges
- Selling merch and climbing gear in our retail shop
- Ensuring that climbing and gym safety standards are being met
- Helping maintain a clean gym
Requirements
- Interest in climbing, outdoor sports, outdoor spaces, fitness, wellness, or all of the above!
- Ability to remain friendly and calm while managing customer needs during high-volume hours
- Highly self-directed and motivated; if you see a task that needs to be done, you do it
- Comfortable working with computers
- Customer service, service industry, or office management experience is a plus but not required
- Evening and weekend availability
Compensation and Benefits
- Starting pay is $21 per hour
- Medical FSA - All employees are eligible to make Pre-tax contributions to a Flexible Spending Account for medical expenses
- Paid Time Off – Vacation and sick leave provided
- Free Gym Membership – Access to all Touchstone facilities
- Flexible Work Schedule – Supporting work-life balance