Front Desk/Service Ambassador

About the role

The Front Desk Associate plays a crucial role in providing exceptional service to guests, including greeting and registering them, managing check-in and check-out processes, fulfilling guest requests, and engaging with them to ensure a memorable stay.

Responsibilities

• Greet and register guests with a smile and great personality
• Manage check-in and check-out processes efficiently
• Fulfill guest requests and communicate their needs to relevant departments
• Engage with guests to enhance their stay experience
• Multitask and handle high-volume work
• Work flexible schedules, including mornings and evenings

Requirements

• Hotel experience is a significant advantage

Qualifications

• Great personalities preferred
• Flexible schedule available

Skills

• Excellent communication skills
• Ability to multitask and manage high volume work

Benefits

• Monthly and bi-weekly bonuses for Hilton Enrollments
• Great Service Scores
• Name mentions in reviews
• 50% off all food for team members
• Hilton Worldwide discount for travel
• Health, dental, and vision insurance for full-time associates

Pay

• $17 - $22 hourly

Schedule

• Flexible morning and evening shifts available