Front Desk Sales Associate

Benefits

• An environment where diversity is celebrated
• A positive, empathetic, and supportive team and company
• Team member discounts
• Aesthetically inspiring work environment
• 401(k)
• 401(k) matching
• Flexible schedule
• Free uniforms

Responsibilities

• Provide top level service for guests and team members.
• Actively drive sales: membership, enhancements, gift cards and retail.
• Accurately and effectively book, edit and cancel massage appointments.
• Resolve guest issues.
• Ensure guest areas are maintained to standard.
• Maintain a positive attitude and contribute toward a healthy & happy workplace.
• Collaborate with leadership team to ensure best practices and foster innovation.

Qualifications

• Sales and service-related experience
• Ability to be efficient and detail-oriented in a fast-paced environment
• Must have enthusiasm and possess excellent guest service skills
• Strong communication skills including actively listening, empathizing, and being the subject matter expert for all things The NOW
• Enjoy working with people and possess a friendly and outgoing personality
• Possess problem solving and troubleshooting skills
• Must be a team player