Front Desk Sales Associate
About Us
The Lash Lounge in Alpharetta and Crabapple is the premier salon for Lash Extensions with over 130 locations in the United States. We offer a complete menu of services including Perming, Tinting, Threading, and more. We are proud to create a warm and inviting atmosphere while focusing on the health and care of our guests’ natural lashes.
The Lash Lounge is a world-class destination for semi-permanent eyelash extensions. We offer a complete menu of services, including eyelash extensions, refills, threading, and more. When women visit The Lash Lounge, they enter a retreat designed to rejuvenate from the inside out, so that they can step out and face the world with confidence.
About the Role
We are looking for a highly motivated and experienced Front Desk Associate for our salon. Your focus will be on providing an excellent customer experience to all of our guests, selling memberships (which save our guests so much money!), and cultivating a positive work environment. You will be highly focused on membership sales, retail sales, and booking clients.
Responsibilities
- Increase membership sales and retail sales
- Greet visitors and provide an excellent customer experience
- Book appointments in person or by phone
- Contribute to group operations, such as inventory maintenance
- Maintain a clean and inviting environment
Requirements
- 1+ years customer service or retail sales experience
- Strong attention to detail
- Ability to multitask in a fast-paced environment
- Ability to work some weekends and some evenings
- Experience with MindBody Software is a plus but not required
Benefits
- Free uniforms
- Employee discounts
- Flexible schedule
- Growth opportunities
- Discounts on lash services and retail products
- Commissions on sales
Training
We developed a proprietary training program to provide you with the latest, most innovative lashing and guest care courses. Whether new or experienced, you’ll get both intensive theory-based and hands-on education to further your professional career. Finessed over decades with a focus on beautiful, consistent results and the safety of our guests, our curriculum is highly regarded industry-wide and rivals the best in the business.