Front Desk Sales Associate

Responsibilities

• Aid the General Manager in the sales process, including lead generation, follow-up, and closing deals.
• Book and confirm introductory sessions for potential members.
• Manage the front desk to greet and check-in clients and prospects.
• Conduct tours of the facility to establish relationships and understand client needs.
• Emphasize and enforce the club's fitness and wellness objectives.
• Present available services to both current and prospective members.
• Book quality appointments to meet monthly sales targets and follow up with leads and missed introductory classes.
• Participate in special events to promote the studio.
• Ensure the studio remains clean and tidy.

Requirements

• Excellent sales, communication, and customer service skills.
• Goal-oriented with the ability to achieve sales targets for memberships.
• Fluent in English with strong communication skills via in-person, phone, and email.
• Able to work under pressure and meet tight deadlines.
• Proficient in computer skills, including proficiency with ClubReady software.
• Ability to stand or sit for up to 8 hours throughout the workday.
• May require daily or occasional travel.

Compensation & Perks

• Competitive compensation based on experience ($17.25 base + commission).
• Free or discounted memberships.
• Commission paid on sales.
• Opportunity for monthly bonuses based on performance incentives.
• Huge opportunities for growth within the studio, including additional sales and management roles.