Jobs · Business Development · South Carolina

Front Desk Sales Associate

Gold's Gyms Of The Carolinas · Rock Hill, SC · 1 mo ago
On-siteBusiness DevelopmentPart-time
We need to output HTML fragment with sections: Overview (maybe not a heading? The instruction: use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). The posting includes Overview, Benefits, Responsibilities, Qualifications. Also there is a line about relocation assistance not provided (metadata). We should not repeat job title as heading. We should not include Job ID etc. Remove boilerplate: EEO, accommodation statement? The instruction says remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The accommodation statement is likely EEO/legal; we should remove it. Also the line "Gold's Gym complies with federal and state disability laws..." is EEO/legal; remove. Also "Gold’s Gym is growing..." maybe part of overview? It's a motivational statement; could be considered part of overview but not boilerplate. We'll keep substantive info. We need sections only when posting has real specific content. Benefits: we have list: Discounts on Certifications, Commission & Bonus Structure, Free Gold's Gym Membership to our locations, 20% Employee Discount on clothing and products, 401k, Growth Opportunities Across Our Expanding Gold's Gym Network. Also note "**RELOCATION ASSISTANCE IS NOT PROVIDED**" - that's a negative statement; we could include as a note but not a benefit. Probably we can include as a short paragraph under Benefits or as a note. The instruction: do not create Benefits section unless posting actually states them. It does state benefits, so we include Benefits section with ul. Responsibilities: many bullet-like sentences; we should put each as
  • under
      . Qualifications: list of requirements; we can put as
        . Overview: we have an overview paragraph; we can put as

        under maybe a heading? The instruction says use

        for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Overview is not in list but we could still use

        for Overview? The examples are not exhaustive; they said use

        for section headings (e.g. About the role, Responsibilities...). So we can use

        for Overview as well. However they said "Do NOT repeat the job title as a heading (the page already shows it)". Overview is fine. We need to output only HTML fragment, no /. So something like:

        Overview

        ...

        Benefits

        • ...
        • ...

        Responsibilities

          ...

        Qualifications

          ...
        We must preserve all substantive information; do not invent or summarize away detail. So we need to copy the overview text exactly? The overview: "Overview The Front Desk Associate will greet and direct members, guests and staff as they enter the gym and provide control of the front door location. This position will provide assistance to members' requests along with inquiries about gym operations and policies as well as perform various administrative duties as directed by the Gym General Manager or Operations Supervisor." We should keep that as a paragraph. Benefits list: "Discounts on Certifications Commission & Bonus Structure Free Gold's Gym Membership to our locations 20% Employee Discount on clothing and products 401k Growth Opportunities Across Our Expanding Gold's Gym Network". Also note "**RELOCATION ASSISTANCE IS NOT PROVIDED**". Should we include that as a separate line? It's not a benefit; it's a statement. Could be included as a

        under Benefits or as a separate note. Since it's substantive, we should keep it. Perhaps add a

        after the list: "

        Note: Relocation assistance is not provided.

        " But we must not invent formatting; we can just include as a

        "Relocation assistance is not provided." The original had asterisks; we can strip them. Responsibilities: many sentences; we need to split into list items. Ensure we keep all details. Qualifications: list items. We must not include the EEO statement about disability laws and accommodation. Also remove the line "Gold's Gym complies with federal and state disability laws..." and the accommodation contact line. Also remove the final motivational sentence? "Gold’s Gym is growing and looking for new team members to help us redefine strength. We’ll challenge your skills, talents and abilities and reward your every success." That's not boilerplate; it's substantive? It's more like marketing but could be considered part of overview. We could keep it as part of overview paragraph. However the overview currently ends before that. We could append that sentence to overview. It's not duplicated. I'd include it as part of overview. Thus overview paragraph: combine the two sentences: "Overview The Front Desk Associate will greet and direct members, guests and staff as they enter the gym and provide control of the front door location. This position will provide assistance to members' requests along with inquiries about gym operations and policies as well as perform various administrative duties as directed by the Gym General Manager or Operations Supervisor. Gold’s Gym is growing and looking for new team members to help us redefine strength. We’ll challenge your skills, talents and abilities and reward your every success." Make sure to keep punctuation. Now responsibilities: need to break each sentence into

      • . Let's list them: - Enthusiastically greets each members and guests promptly using the proper greeting for time of day to create a friendly positive entrance and departure to and from the gym. - Provides security and control to the front door and retail area of the facility. - Personally, checks each member into the gym using the proper check-in procedures. - Monitor check-ins to identify delinquent accounts and notifies Gym Operations Supervisor. - Register all guests into the gym using proper registration procedures. - Ensures that guests and appointments are directed to the appropriate fitness consultant in a prompt, professional manner. - Answers phone by the third ring in a professional and courteous manner and uses proper phone greeting techniques. - Addresses caller’s requests and/or takes appropriate messages noting caller’s name. - Registers all telephone inquiries in the script pad and in the Master Production Binder and transfers the call to the appropriate Fitness Consultants. - Responsible for following up on telephone inquiries to ensure that the appointment was booked properly. - Responds immediately to member requests, inquiries and concerns. - Maintain neat appearance and wear proper uniform attire with nametag while on duty. - Distributes keys, towels and other materials as needed. - Processes retail and concession sales. - Attends all staff meetings as directed. - Responsible for gym walk-thru as designated in walk-thru log. - Follow proper opening and closing procedures as instructed in the FDA training manual. - Logs all maintenance concerns that are reported. - Follows and reports any safety concerns. - Notifies management of gym incidents that requires incident reports. - Works when scheduled and adheres to company attendance policies. - Performs other reasonable work assignments as directed by the Gym General Manager and/or Operations Supervisor to include but not limited to light cleaning and picking up of weights. Check for duplicates: none. Qualifications list: - High school diploma or equivalent required. - Excellent customer service skills are required. - Ability to communicate effectively with both staff and members. - Ability to communicate effectively verbally, non-verbally and in writing is required - Understanding of basic accounting principles is required. - Understanding of basic cash processing procedures is required. - Functional computer skills are required. - Ability to multi-task. - Must be able to work a flexible work schedule to include holidays and weekends. - Must be able to lift 25lbs repeatedly and stand for extended periods of time - Uphold Gold’s Gym Vision, Mission, Values and code of conduct We should also maybe include the line about relocation assistance not provided as a note under Benefits or as a separate paragraph. I'll add a

        after the benefits list: "

        Relocation assistance is not provided.

        " Now ensure we don't include any empty sections. Now output HTML fragment. Let's craft:

        Overview

        Overview The Front Desk Associate will greet and direct members, guests and staff as they enter the gym and provide control of the front door location. This position will provide assistance to members' requests along with inquiries about gym operations and policies as well as perform various administrative duties as directed by the Gym General Manager or Operations Supervisor. Gold’s Gym is growing and looking for new team members to help us redefine strength. We’ll challenge your skills, talents and abilities and reward your every success.

        Benefits

        • Discounts on Certifications
        • Commission & Bonus Structure
        • Free Gold's Gym Membership to our locations
        • 20% Employee Discount on clothing and products
        • 401k
        • Growth Opportunities Across Our Expanding Gold's Gym Network

        Relocation assistance is not provided.

        Responsibilities

        • Enthusiastically greets each members and guests promptly using the proper greeting for time of day to create a friendly positive entrance and departure to and from the gym.
        • Provides security and control to the front door and retail area of the facility.
        • Personally, checks each member into the gym using the proper check-in procedures.
        • Monitor check-ins to identify delinquent accounts and notifies Gym Operations Supervisor.
        • Register all guests into the gym using proper registration procedures.
        • Ensures that guests and appointments are directed to the appropriate fitness consultant in a prompt, professional manner.
        • Answers phone by the third ring in a professional and courteous manner and uses proper phone greeting techniques.
        • Addresses caller’s requests and/or takes appropriate messages noting caller’s name.
        • Registers all telephone inquiries in the script pad and in the Master Production Binder and transfers the call to the appropriate Fitness Consultants.
        • Responsible for following up on telephone inquiries to ensure that the appointment was booked properly.
        • Responds immediately to member requests, inquiries and concerns.
        • Maintain neat appearance and wear proper uniform attire with nametag while on duty.
        • Distributes keys, towels and other materials as needed.
        • Processes retail and concession sales.
        • Attends all staff meetings as directed.
        • Responsible for gym walk-thru as designated in walk-thru log.
        • Follow proper opening and closing procedures as instructed in the FDA training manual.
        • Logs all maintenance concerns that are reported.
        • Follows and reports any safety concerns.
        • Notifies management of gym incidents that requires incident reports.
        • Works when scheduled and adheres to company attendance policies.
        • Performs other reasonable work assignments as directed by the Gym General Manager and/or Operations Supervisor to include but not limited to light cleaning and picking up of weights.

        Qualifications

        • High school diploma or equivalent required.
        • Excellent customer service skills are required.
        • Ability to communicate effectively with both staff and members.
        • Ability to communicate effectively verbally, non-verbally and in writing is required
        • Understanding of basic accounting principles is required.
        • Understanding of basic cash processing procedures is required.
        • Functional computer skills are required.
        • Ability to multi-task.
        • Must be able to work a flexible work schedule to include holidays and weekends.
        • Must be able to lift 25lbs repeatedly and stand for extended periods of time
        • Uphold Gold’s Gym Vision, Mission, Values and code
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