Front Desk & Sales Appointment Associate - Fitness

D1 Training is an athletic-based fitness franchise focused on helping athletes of all ages reach their goals, both on and off the field.

About the Role

As we continue to grow, we are looking for a Front Desk & Sales Appointment Coordinator who excels at appointment setting, outbound outreach, and relationship building. This role is ideal for someone who enjoys talking to people, following up consistently, and creating opportunities for in-person conversations that lead to long-term memberships.

Responsibilities

• Proactively contact leads via phone, text, DM and email to set consultations and appointments
• Conduct outbound outreach to local businesses, schools, and community organizations
• Respond quickly to inbound inquiries from digital ads and marketing campaigns
• Follow up with prospects consistently to keep appointments scheduled and attended
• Build rapport with parents, athletes, and adult clients to understand their goals
• Schedule and coordinate in-person sales consultations with the coaching team
• Track activity and follow-ups accurately in the CRM
• Represent D1 Training professionally within the local community

Requirements

• Friendly outgoing personality
• Comfortable making a high volume of outbound calls and follow-ups
• Strong communication and relationship-building skills
• Organized, reliable, and consistent with follow-through
• Positive attitude and coachable mindset
• Interest in fitness, athletics, or helping people improve their performance
• Ability to work independently while contributing to a team environment

This Role Is a Good Fit If You

• Enjoy setting appointments and opening doors for in-person conversations
• Are comfortable speaking with new people every day
• Like structured goals and performance-based incentives
• Want growth opportunities within a fitness and training organization

This Role Is Not a Fit If You

• Dislike outbound calling or consistent follow-up
• Prefer purely inbound or administrative work
• Are uncomfortable talking with prospects who may need multiple touchpoints

Benefits

• Bonus based on performance
• Opportunity for advancement
• Training & development
• Flexible schedule
• Employee discounts

Pay

$14.00 - $18.00 per hour