Front Desk Representative (Full Time)

About the role

The Front Desk Representative at BridgePoint at Los Altos provides exceptional customer service via the front desk to establish a warm, secure and friendly atmosphere in the community.

Responsibilities

• Maintain a neat and clean front desk and entrance area
• Monitor residents and guests coming in and out of the community
• Assist residents with requests as needed
• Answer incoming calls
• Respond to emergencies and supply emergency personnel

Requirements

• Bring a smile to work every day
• Have excellent customer service skills
• 6 months to 1 year of front desk, receptionist or resident relations experience
• A high school diploma or GED
• Senior Living experience a plus
• Hotel experience a plus
• Basic competency in the use of multiple forms of technology, including: Microsoft Office applications, internet-based and custom applications
• Ability to work a flexible schedule, including evenings, nights, weekends and holidays as needed

Qualifications

• Basic competency in the use of multiple forms of technology, including: Microsoft Office applications, internet-based and custom applications
• Ability to work a flexible schedule, including evenings, nights, weekends and holidays as needed

Skills

• Excellent customer service skills

Benefits

• Competitive pay
• A free meal per shift
• Healthcare Benefits including Vision & Dental (Full-time only)
• Matching 401k (Full-time only)
• Paid Time Off
• Rewards and Bonus Opportunities
• Continuous Training and Growth Opportunities

Pay

$21-22/hr

Schedule

Part Time | Monday-Wednesday, 2pm-10pm + Friday, 6am-2pm + Saturday, 2pm-10pm - flexibility to cover holidays and time off as needed