Front Desk Representative

Front Desk Receptionist

Optima Medical is an Arizona-based medical group with over 130 medical providers serving more than 200,000 patients. Our mission is to improve quality of life by providing personalized healthcare and focusing on preventing leading causes of death. Services include cardiovascular health, behavioral health, allergy testing, in-house lab testing, imaging, chronic disease management, and more. Optima is seeking a Front Desk Representative to join its growing team.

• Verify insurance coverage
• Collect past due balances and copayments upon checking in
• Answer phones and relay messages
• Confirming patient appointments
• Schedule initial and follow up appointments
• Input/Update patient information, including insurance

Qualifications

• 1 year Medical Front Office experience (preferred)
• 1 year Customer service experience (required)
• Experience with EMR
• Excellent written and verbal communication skills
• Detail oriented
• Positive attitude that welcomes teamwork
• Multitask efficiently
• High School diploma or GED equivalent

Why Join Our Team?

• Substantial growth opportunities
• Led by leaders and mentored by experienced professionals
• Resources to further career development
• Fun work environment (lunches, events, holiday parties)
• Benefits package including medical/vision/dental/401k/paid holidays
• A supportive and positive work environment