Front Desk Representative

About the Company

Optima Medical is an Arizona-based medical group consisting of 30 locations and over 130+ medical providers, who care for more than 200,000 patients statewide. Our mission is to improve the quality of life throughout Arizona by helping communities "Live Better, Live Longer" through personalized healthcare, with a focus on preventing the nation's top leading causes of death. We go beyond primary care with a full spectrum of services including cardiovascular health services, behavioral health, allergy testing and immunotherapy, in-house lab testing, imaging, chronic disease management and other specialty health services.

Responsibilities

• Verify insurance coverage
• Collect past due balances and copayments upon checking in
• Answer phones and relay messages
• Confirm patient appointments
• Schedule initial and follow-up appointments
• Input/Update patient information, including insurance

Requirements

• 1 year of medical front office experience (preferred)
• 1 year of customer service experience (required)
• Experience with EMR
• Excellent written and verbal communication skills
• Detail-oriented
• Positive attitude that welcomes teamwork
• Ability to multitask efficiently
• High school diploma or GED equivalent

Benefits

• Substantial growth opportunities
• Leadership and mentoring
• Resources to further career
• Fun work environment (lunches, events, holiday parties)
• Medical, vision, and dental insurance
• 401k
• Paid holidays
• Supportive and positive work environment