Front Desk Representative

About the role

Gastro Health is seeking a Full-Time Front Desk Representative to join our team. You'll find a collaborative team of coworkers and providers, as well as consistent hours. This role offers a great work/life balance with no weekends or evenings, paid holidays, and paid time off.

Responsibilities

• Greet patients in a pleasant and timely manner.
• Utilize practice management system to create provider records, scan medical records & documents including active medical insurance cards, driver’s license or equivalent ID, and maintain insurance information.
• Verify registration forms are complete and obtain referring physician & primary physician information.
• Ensure patient has current referral on date of service; obtain referral if necessary.
• Verify insurance benefits and eligibility prior to office visits & procedures.
• Collect all applicable co-payment, coinsurance, deductible or outstanding balance from the patient and post all payments collected.
• Ensure time-of-service batch is balanced and closed daily.
• Research and assist patients with questions regarding balances including collecting applicable payments.
• Maintain cleanliness and neatness of lobby/reception area, including stocking of business cards.
• Other duties as assigned.

Minimum Requirements

• High school diploma
• 2+ years experience in medical practice or similar setting
• Bilingual (Spanish) preferred
• eClinicalWorks (eCW) experience desired
• Willing to travel to different centers

Benefits

• Medical
• Dental
• Vision
• Spending Accounts
• Life / AD&D
• Disability
• Accident
• Critical Illness
• Hospital Indemnity
• Legal
• Identity Theft
• Pet
• 401(k) retirement plan with Non-Elective Safe Harbor employer contribution for eligible employees
• Discretionary profit-sharing with employer contributions of 0% – 4% for eligible employees
• Tickets at Work program providing discounts on concerts, travel, movies, and more