Front Desk Receptionist, Therapy Clinic

Employment Type: Full time

About the role

Join a team that puts patients first. You'll play a vital role in creating a welcoming, organized, and efficient experience for every individual who walks through our doors.

Responsibilities

• Manages therapy scheduling and registration, including gathering patient information, selecting appropriate clinicians, verifying insurance, and collecting copays.
• Handles reception duties such as greeting patients, managing calls, scheduling/rescheduling, directing visitors, and performing general office/secretarial tasks.
• Completes case‑management functions including obtaining authorizations, managing medical/legal information requests, processing evaluations, and supporting quality improvement activities.
• Supports departmental operations by coordinating meetings, referrals, and communications; using office software effectively; assisting new staff; and performing additional assigned duties.

Requirements

• HS Diploma or equivalent
• Prior administrative or office coordination experience

Qualifications

• Five years' experience in an outpatient or hospital setting is preferred
• Experience working with interdisciplinary team with an emphasis on rehabilitation services
• Case management skills and/or certification in case management preferred

Skills

• Proficient in computer and word processing skills
• Knowledge in practice billing, coding and reimbursement criteria for Rehabilitation Services

Benefits

• Retirement savings account
• Employee referral incentive program
• State of the art equipment
• Supportive team approach

Pay

• Daily Pay