Front Desk Receptionist's Needed - Bilingual Spanish

Requirements

• Bilingual Spanish (verbal and written).
• High school diploma or GED required, Associate or Bachelor degree is a plus.
• Minimum 2 years of experience as a receptionist or clerical administrative support role.
• Exceptional verbal and written communication skills to handle high call volumes, triage inquiries, and engage with diverse stakeholders.
• Proficiency in office management software (e.g., Microsoft Office Suite) and multi-line phone systems.
• Ability to interact with the public—including clients, volunteers, and donors—with patience, cultural awareness, and compassion.

Job Duties

• Acts as the first point of contact for clients, visitors, and community partners.
• Manage multiple tasks, screen visitors, and maintain a tidy and secure reception area.
• Front Office Management: Greeting guests, signing in visitors, and directing them to the correct staff member or office.
• Communications: Screening, answering, and forwarding incoming calls.
• Customer Service: Answering general inquiries regarding services provided by the company and assisting staff members as needed.
• Facility Maintenance: Ensuring waiting room areas remain tidy, safe, and presentable.
• Clerical Tasks: Handling various administrative and miscellaneous office duties.