Front Desk Receptionist PRN
Job Description
Provides a consistently high level of service and satisfaction to patients and guests.
Answers phone calls using excellent telephone etiquette and responds to requests courteously, professionally, and efficiently.
Promotes a caring work environment by being courteous, thoughtful, and supportive of co-workers in a strong teamwork environment.
Uses computer skills to assist guests, patients, and the healthcare team with appropriate information.
Maintains up-to-date and thorough knowledge of the hospital(s) and ancillary locations, including associated phone numbers.
Knowledge, Skills, and Abilities
- Ability to understand guests’ needs and respond to them in a proactive, courteous, professional, and efficient manner, as perceived by the customer
- Excellent telephone etiquette and ability to read, write, and speak appropriately in English using good diction, and respond to guests’ needs
- Basic computer, typing, and fax machine knowledge
- Able to recognize, pronounce and find names and telephone/room numbers of patients, personnel, and physicians
- Able to multitask and perform various job responsibilities simultaneously in a highly interactive environment, and provide a positive patient experience for patients, their families, and the community
- Fully bi-lingual in English and Spanish, or any of the following languages: Portuguese, Creole, Vietnamese, French, German, Russian, Arabic, and Korean (Preferred)
Interpersonal/customer service skills/qualities
- Positive attitude
- Warm friendly
- Approachable
- Genuinely caring and compassionate
- Professional
Physical Requirements
View physical requirements here
Pay Range
$15.69 - $25.10
Additional Information
N/A
Licenses And Certifications
- Basic Life Support - CPR Cert (BLS) (Preferred)
Physical Requirements
View physical requirements here
Background Screening Requirement
Certain positions are subject to Florida Level 2 background screening, including fingerprinting, as required by state law.
Equal Opportunity Employer
This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.