Front Desk/Receptionist - Part Time

Benefits

• Employee discounts
• Flexible schedule
• Opportunity for advancement

About the role

The Studio Advisor provides customer service support to studio members and guests and supports the instructors in creating an overall positive environment for our community.

Responsibilities

• Deliver the BODYROK Service Promise
• Contribute to running a clean, friendly, and well-maintained studio
• Execute the team member basics of being on time and complying with the dress code
• Aid members/guests in person when they are in the studio and over email as inquiries come in
• Initiate tasks and perform duties without direction/micromanagement
• Monitor incoming emails and ensure proper check-in procedures are followed

Qualifications

• 1-2 years of customer service or sales experience preferred
• 1-2 years MindBody software experience preferred
• Competitive drive to succeed in commission sales and performance based culture
• Excellent customer service skills
• Knowledge of sales practices and techniques
• Independent, self-starter with strong organizational skills
• Basic computer skills
• Strong communication skills in both oral and written
• Organized and detail-oriented
• Friendly, warm, compassionate, and welcoming personality
• Easy to talk to and comfortable around new people
• Must be available to work at least 2 weekend days per month (i.e. 1 Saturday and 1 Sunday, 2 Saturdays, or 2 Sundays)

Physical Requirements

• Sometimes sit, walk, kneel, and reach with hands and arms
• Occasionally lift and/or move up to 25 lbs.
• Exposure to moving mechanical parts
• Noise level in the studio environment is loud